Shipping Policy
Shipping Policy – Vaxorien™ 🚛
At Vaxorien™, we strive to provide a dependable and efficient shipping experience from the moment you place your order until your furniture arrives safely at your home.
Our furniture products are carefully prepared and securely packaged to help ensure they reach customers in excellent condition.
Our Delivery Approach 📦
To improve delivery efficiency while keeping prices competitive, Vaxorien™ collaborates with reliable manufacturing partners and regional fulfillment centers.
This fulfillment approach helps us:
• Maintain consistent product quality standards
• Offer competitive pricing for our customers
• Reduce unnecessary storage and packaging waste
• Improve logistics efficiency and delivery reliability
1. Order Processing & Shipping Fees
Processing Time
Orders are generally processed within 2–5 business days. This timeframe includes order verification, packaging, and quality inspection.
During high-demand periods or promotional events, processing may take up to 6 business days.
Shipping Fee
A flat shipping fee of $6.99 per order applies to deliveries within our supported shipping regions.
2. Estimated Delivery Timeframes
Delivery estimates depend on the destination country:
• United States: 8–14 business days
• Canada / United Kingdom / Australia: 10–16 business days
• Other International Destinations: 14–21 business days
Please note that these timelines are estimates only and may vary due to shipping carrier operations, customs procedures, or local postal services.
3. Order Tracking 🔍
Once your order has been dispatched, you will receive a shipping confirmation email that includes your tracking number and shipment details.
Please note:
• Tracking updates may take 1–3 business days to appear after shipment
• Temporary delays in tracking updates do not necessarily indicate a lost package
4. International Shipping & Customs 🌍
For international shipments:
• Orders may be shipped under DDU (Delivered Duty Unpaid) terms
• Customers may be responsible for import duties, customs taxes, or local fees depending on their country’s regulations
• Vaxorien™ cannot control delays caused by customs inspections or clearance procedures
Import charges vary depending on the destination country's regulations.
5. Order Modifications or Cancellations
Orders are processed quickly to ensure timely shipment.
If you need to modify or cancel your order, please contact us within 12 hours of placing your order at:
📧 service@vaxorien.com
Once an order has entered the processing stage, modifications or cancellations may no longer be possible.
6. Lost or Damaged Packages
Damaged Deliveries
If your order arrives damaged, please contact us within 72 hours of delivery and provide clear photos of:
• The product received
• The external packaging
• The shipping label
After reviewing the information, we will arrange a replacement if necessary.
Lost Shipments
If a shipping carrier confirms that a package has been lost in transit, we will arrange a replacement after verification.
Contact Information
If you have any questions regarding shipping or delivery, please contact us:
Vaxorien™
830 N Western Ave
Los Angeles, CA 90029
United States
📞 Phone: +1 (323) 466-6114
📧 Email: service@vaxorien.com
Thank you for choosing Vaxorien™. We are committed to delivering quality furniture products safely and efficiently so you can enjoy a comfortable and well-designed living space. 🏡✨